Privacy Policy

Welcome to Capital Plumbing Inc.’s Privacy Policy. This policy explains how we collect, use, disclose, and protect your personal information as a new construction plumbing service operating in New York’s Capital Region. We are committed to safeguarding your privacy while delivering quality plumbing solutions.

Information We Collect
We collect personal information when you interact with our website, including:
- Contact details (name, email, phone number) via our contact form or quote requests.
- Project-related data (e.g., location, project type) for residential homes, fire suppression, commercial buildings, multi-family housing, or radiant heating services.
- Automatically collected data (IP address, browser type) via cookies for site functionality.

How We Use Your Information
Your data is used to:
- Respond to inquiries and provide quotes.
- Manage project timelines and deliver services.
- Improve our website and customer experience.
- Comply with legal obligations.
We do not sell or rent your information to third parties.

Data Sharing
We may share your information with:
- Service providers (e.g., payment processors) under confidentiality agreements.
- Legal authorities if required by law.
Otherwise, your data remains confidential.

Data Security
We implement physical, technical, and administrative safeguards to protect your information, aligning with New York State regulations. As a licensed and insured company, we prioritize security to protect your property and our team.

Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of non-essential communications.
To exercise these rights, contact us at info@capplumbing.com. We retain your data only as long as necessary for our services or legal requirements.

Cookies and Tracking
We use cookies to enhance your experience and analyze site usage. You can manage cookie preferences through your browser settings.

Children’s Privacy
Our services are not directed at individuals under 13. We do not knowingly collect data from children.

Changes to This Policy
We may update this policy to reflect changes in our practices. Updates will be posted here with the revised date, and your continued use signifies acceptance.

Contact Us
For questions or concerns, reach us at info@capplumbing.com. We’re here to assist you across the Capital Region.